avenorAssessment. Moving forward.
Assessment partner comparison
Compare evidence, service definitions and total cost before choosing an assessment organisation.
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Provider / employer
Review owner / decision date
Standards, exact versions and volume
Required delivery windows / locations
1. Set decision criteria before speaking to suppliers
Use a score of 0–5 only where evidence is available: 0 = absent, 1 = weak, 3 = acceptable, 5 = strong and verified. Record the evidence rather than scoring a promise as proven. Scope and fair assessment should be minimum conditions, not traded away for a lower fee.
| Criterion | Suggested weight / minimum | Organisation A: evidence / score | Organisation B: evidence / score | Organisation C: evidence / score |
|---|---|---|---|---|
| Exact standard/version availability | Minimum condition | |||
| Applicable recognition / approval verified | Minimum condition | |||
| Assessment fairness, independence and QA | Minimum condition | |||
| Scheduling capacity and notice | 20% | |||
| Communication and escalation | 15% | |||
| Total cost and contract clarity | 20% | |||
| Access arrangements and learner support | 20% | |||
| Secure data and business continuity | 15% | |||
| Useful preparation resources | 10% |
2. Ask questions that reveal the service
| Question | Answer / evidence requested | Owner / outstanding query |
|---|---|---|
| Show the process for a realistic ten-apprentice cohort. | ||
| What starts, pauses and completes each lead-time target? | ||
| Which dates are provisional and when do they become confirmed? | ||
| How are assessor absence and peak demand handled? | ||
| Where are adjustment, complaint, appeal and malpractice processes published? | ||
| How are occupational currency and grading consistency maintained? | ||
| How are records transferred, restricted, retained and returned? | ||
| What happens if scope, ownership or delivery arrangements change? |
3. Compare total cost on the same assumptions
| Cost / condition | Organisation A | Organisation B | Organisation C |
|---|---|---|---|
| Included registration and assessment delivery | |||
| Travel, venue or remote-delivery charges | |||
| Resit / retake basis and fee | |||
| Cancellation / non-attendance / rescheduling | |||
| Payment milestones and unused registrations | |||
| VAT treatment where relevant |
4. Document the decision
Official scope / recognition checks and date
Chosen organisation and reasons
Unresolved items / contract conditions
Employer involvement / authorisation
First-service review date and measures
Decision owner and supporting record